FAQs






General

* We Won't Be Beaten on Price!

We believe we offer the best pricing in Australia. We achieve this through improved manufacturing techniques, effectively sourcing materials and efficient internal systems that prevent re-work; we then pass these saving on to you, our valued clients!

If you find a cheaper price within Australia, simply show us the complete written quote as you received it, and we'll beat it!

The product quoted must be exactly the same and must be available within the same time frame.


Are samples available?

Yes. Samples of almost all of our products are available to assist you in choosing the right type of product.

Please speak to one of our sales representatives should you wish to organize a sample.


Do you sell to the public?

Yes. We also have distribution program for qualified resellers or distributors.

 


How are the mats shipped? What is the cost?

The carrier and cost vary depending upon the destination, volumes and time requirements.

Mats are usually shipped via a courier. We ship both nationally and internationally.

Our sales representatives can provide you with an estimate of shipping costs. 


How do I order a mat?

Fill out the website contact us form or contact one of our sales representatives via phone on 1800 300 311, email or fax.  

If you require a customised product, then we will require your artwork in the correct format, click here to see our artwork requirements.



Logo Mats

Are your logo mats warranted?

Our warranty is simple: Our mats are unconditionally guaranteed against manufacturer's defects.


Can I return a logo mat?

If you receive a product in error or there is a defect, please call us and we will give you return instructions.

Custom logo or custom cut products are not returnable as they are custom and unique for you.

It is critical that all steps are taken to prevent a disappointment.

We always recommend getting a sample if available.


How do I order a logo mat?

You can call us and we’ll walk you through the process. Alternatively, you can start with the contact us page and attach your logo. It’s easier than you think.

 


Need help selecting the right Logo Mat?

Mat comparison chart


Get up close and personal with our custom mats. We understand that sometimes you need to touch and feel our mats before you make a decision.
Call us on 1800 300 311
We will happily post you mat swatches and samples to help you on your way to picking the perfect mat for your application.


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